Privacy Policy

Protecting your personal data is important to us. This policy explains how we collect, use, and protect your information in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

The data controller for your information is:
Katerina Saroukou
Zographou 8, Heraklion 71202, Crete, Greece
Tel: +30 697 249 6162
Email: katerina.saroukou@gmail.com

2. Data We Collect

We collect the following data:

• Contact data: Name, phone, email when you contact us for appointments
• Medical data: Health history, diagnoses, treatments (stored securely at the practice)
• Technical data: Our website only stores your language preference (Greek/English) in your browser

3. Purpose of Processing

We use your data to:

• Schedule and manage appointments
• Provide medical care and follow-up
• Communicate regarding your treatment
• Comply with legal obligations to maintain medical records

4. Legal Basis

Processing of your data is based on your consent, the performance of a medical services contract, and compliance with legal obligations (medical record retention).

5. Data Retention

Medical records are retained in accordance with Greek law (minimum 10 years). Contact data is deleted when no longer necessary.

6. Your Rights

You have the right to:

• Request access to your data
• Request correction of inaccurate data
• Request deletion (where permitted by law)
• Withdraw your consent
• Lodge a complaint with the Hellenic Data Protection Authority

7. Cookies and Local Storage

Our website uses only technically necessary local storage (localStorage) to remember your language preference. We do not use tracking cookies or analytics.

8. Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or destruction.

9. Contact

For questions about the protection of your data, contact us at katerina.saroukou@gmail.com or by phone at +30 697 249 6162.

Last updated: December 2024